[MUD-Dev] Admins as Mortals twist

[AR Schleicher]

At 02:46 PM 11/21/1999 -0800, Matthew Mihaly <diablo at best.com> wrote:
 >It is inevitable, if your world grows, and you wish to provide real
 >customer service (which most muds, including a lot of pay muds, do a
 >horrible job at), then there is no way one person can handle it all. Can
 >you imagine Everquest running with a small staff and only one person truly
 >empowered to handle situations? With 50,000 people online at once, I think
 >that would be impossible.

You don't realize how close to the truth you come with that statement 
regarding EQ, however it is slightly better than that...  I resigned / quit 
from EQ's volunteer program a bit over a month ago.  In my experience, 
there was one GM (who worked wed - sun, afternoon to midnight) for the 
server I was on, and this was the "one person truly empowered to handle 
situations".  The rest was volunteer staff, with very limited powers.  So 
it's more like one empowered staff member per 1,500 people online, during 
specific hours only.

AR Schleicher (Jerrith)
ars at iag.net




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