[MUD-Dev] Criminalize Community Volunteers?

[Matthew Mihaly]

On Wed, 6 Sep 2000, Madrona Tree wrote:

> I still think that companies can have good customer support without hiring
> volunteers.  My phone company doesn't hire volunteers, and their customer
> service is probably better than UO's.  Course, I also think that UO's
> customer base is probably a little more easily dissatisfied with customer
> service than my phone companies.

What kind of analogy is this? Because a company in a completely different
industry doesn't hire volunteers, it's reasonable to compare their
customer service to UOs? It's comparing apples and sea cucumbers. 

--matt




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